top of page
close-up image of a person's hand while wrapping handmade white jar candles

CONTACT US FOR QUICK GIFT DELIVERIES ACCROSS HARROW

Thank you for considering Wow Aromatherapy Ltd for scented candles in Harrow. Our online shop offers a wide range of aromatherapy candles for sale, perfect for gifts for men, gifts for women, Mother's Day gifts, and baby gifts. Our candles are crafted with care using natural ingredients, ensuring a safe and therapeutic experience. We accept various payment methods for our gift deliveries, including Mastercard, Visa Electron, Credit Cards, Maestro, Solo, Delta, Visa, PayPal, and Klarna, for your convenience. We are committed to providing excellent service, and we are open 24/7. Whether you're shopping for yourself or searching for the ideal gift for special occasions, our dedicated team is ready to assist you. Contact us via phone or email to explore our products further or learn more about our gift deliveries to locations across the UK.

Lighted candle on table

CONTACT US

Address: 

Harrow, HA2 0QS

BUSINESS HOURS

Open 24/7

  • Facebook
  • Instagram
  • Youtube
Review us on
Trustpilot white logo

WE'D LOVE TO HEAR FROM YOU!

RETURN AND REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youā€™ll also need the receipt or proof of purchase.

 

To start a return, you can contact us at support@wowaromatherapy.co.uk

 

If your return is accepted, weā€™ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

You can always contact us for any return questions.

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.

EXCEPTIONS/NON-RETURNABLE ITEMS

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

 

Unfortunately, we cannot accept returns on sale items or gift cards.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

EUROPEAN UNION 14-DAY COOLING OFF PERIOD

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youā€™ll also need the receipt or proof of purchase.

REFUNDS

We will notify you once weā€™ve received and inspected your return, and let you know if the refund was approved or not. If approved, youā€™ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

ā€‹

If more than 15 business days have passed since weā€™ve approved your return, please contact us at support@wowaromatherapy.co.uk

bottom of page